KI citizen portal

Sovereign and target group-oriented access to information for citizens and public administration employees.

Close-up of a businessman in a suit typing on a laptop, with a digital overlay of document icons and a central AI chip symbol floating above. Represents data processing, Artificial Intelligence, and machine learning.

What challenges does the AI citizen portal solve?

Data and information from different sources and in different formats must be made easily and quickly accessible. Access authorization must be secured so that citizens and employees can only access the information that is relevant to them. The AI citizen portal combines various powerful AI solutions in one application to relieve the administration of recurring and simple inquiries. At the same time, different channels for communicating with citizens can be integrated.

Advantages of the AI citizen portal for citizens and public administration

Citizen orientation

Citizens can use the AI tool to quickly and easily access information that is relevant to them. Time-consuming searches on complex public administration websites are no longer necessary.

Sovereignty and data security

The role-based, target group-specific provision of content ensures that no unauthorized data access occurs. Hosting data on the STACKIT Cloud exclusively in European data centers guarantees digital sovereignty.

Efficiency and flexibility

The AI citizen portal leads to a noticeable reduction in the manual effort involved in administrative work. The portal and the solutions used are easily scalable and new data sources, channels and functions can be easily connected to it.

Functions of the AI citizen portal

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