ESM Connect 2026

Sovereign cloud meets intelligent service management

On February 25, 2026, the headquarters of our partner Materna in Dortmund will become the center for digital service transformation. We will be there as a silver sponsor together with our STACKIT colleagues.

As a partner, we are supporting ESM Connect 2026 to show how enterprise service management (ESM) can become a real driver of innovation on a secure German database.

The focus topics at a glance

Learn how modern organizations are future-proofing their service processes:

Humanless Service Desk: Increased efficiency through AI-supported automation in support.

• Platform transformation: Strategies for a modern and agile IT landscape.
• Data-driven service processes: Process optimization through intelligent data usage.
• Sovereign infrastructure: Why the choice of cloud basis (STACKIT) is crucial for security and compliance in ESM.

Experience a day full of inspiration, best practices, and networking. Take advantage of the various areas on site for direct exchange with us. 

We look forward to an inspiring time at ESM Connect 2026 in Dortmund!