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ServiceNow on STACKIT

The ultimate platform for your AI-powered workflows.

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INNOVATION WITHOUT COMPROMISING ON SOVEREIGNTY

We turn ServiceNow into a European, sovereign all-in-one solution. Use the market-leading platform for ITSM, CSM, and ITOM as a fully managed service from a single source. Hosted on the STACKIT Cloud, the Schwarz Group’s European cloud, you benefit from uncompromising data sovereignty, DORA readiness, and high AI efficiency. Your data remains in Germany and is therefore fully protected from the US CLOUD Act.

MARKET-LEADING IT WORKFLOWS: SECURELY SCALED THROUGH UNCOMPROMISING DATA SOVEREIGNTY.

ServiceNow on STACKIT resolves the tension faced by European companies and organizations: leveraging the benefits of modern technologies such as AI and process automation while maintaining independence.

Contract under German law (GDPR)

  • No contractual relationships with the U.S.
  • You are 100 % assured that the US CLOUD Act does not apply, even when using US software.
     

Guaranteed compliance

  • Our infrastructure meets the highest cybersecurity standards, including C5 Type 2, ISAE 3000 (SOC 2), ISAE 3402, and TÜV SÜD –
    ISO 27001.
  • It meets the highest regulatory requirements: DORA, MaRisk, BAIT, and BaFin compliant. Ideal for the regulated sector.
Learn more about our certificates

AI in Europe & Feature Parity

  • All innovative AI solutions are hosted exclusively in Germany and Europe.
    This guarantees maximum data sovereignty.
  • Take advantage of the full range of features on the ServiceNow platform.

Highest security standards

  • Uncompromising protection of your data through our in-house Cyber Defense Center & Security Operations Center (24/7)
  • Critical security patches are installed immediately and without delay.

Scalability & Availability

  • The platform scales flexibly with your business.
  • You benefit from a highly scalable and high-performance infrastructure that has been proven capable of handling the Schwarz Group’s extensive workloads.

Support & licenses from a single source

  • We offer support in your local language and time zone.
  • A single point of contact and attractive pricing models. As a hosting provider, we sell licenses directly.

EFFICIENT WORKFLOWS: BEYOND DEPARTMENTAL BOUNDARIES.

Say goodbye to fragmented systems. Accelerate your cross-departmental processes with the key core modules of the
ServiceNow platform in a 100 % sovereign European cloud environment.

Turn your IT into a driver of innovation. Automate routine service desk tasks with intelligent AI agents and boost your operational efficiency by up to 50 %. From hardware ordering to troubleshooting: noticeably accelerate your IT processes.

Hand typing on a laptop, overlaid with digital icons for a gear, tools, and network, representing IT Service Management (ITSM).

MORE THAN JUST SERVICENOW HOSTING: YOUR MODULAR, SOVEREIGN ECOSYSTEM.

We don’t view your digital workflows in isolation. As part of Schwarz Digits, we offer you a unique, sovereign ecosystem. Seamlessly expand your ServiceNow platform as needed with complementary, cutting-edge European technologies for maximum security, AI power, and seamless communication—all from a single source.
 

Aleph Alpha AI
Aleph Alpha on STACKIT

Artificial Intelligence

Integrate Europe’s leading independent Large Language Model (LLM) with your
platform upon request. For sophisticated AI applications that comply with the strictest data protection guidelines.
 

Learn more about Aleph Alpha
XM Cyber Cyber Security
XM Cyber

Cybersecurity

Integrate proactive threat exposure management. Detected threats are automatically converted into actionable tickets with specific resolution instructions and sent directly to your ServiceNow instance.

Learn more about XM Cyber
Wire encryption and communication
Wire on STACKIT

Secure and fail-safe communication

Avoid communication gaps when interacting with end customers or
citizens. Use Wire as a highly secure communication platform for a fully digital process from initial contact to automated workflows.

Further information about WIRE
Paolo Iacona

MAKE YOUR WORKFLOWS 100 % SECURE: SERVICE NOW ON EUROPE’S HYPERSCALER.

“With ServiceNow on STACKIT, we combine the world’s leading workflow platform with the security of a sovereign German cloud. Together with our partners, we generate not only technological synergies but also genuine value for our customers. By integrating secure, European AI, we enable innovation as a sovereign hyperscaler without compromising data sovereignty or data security. We support companies on their journey to unlock their full potential for the future while strengthening their digital sovereignty—securely, quickly, and confidently.”

Paolo Iacona
Division Manager - ServiceNow Sales