PTA Group and STACKIT

NEXOVI, GDPR-compliant video consultation thanks to the PTA Group and STACKIT

GDPR-compliant video advice assistant

The PTA Group's innovative video consulting assistant NEXOVI is available to customers and prospective customers around the clock and can easily handle the initial contact thanks to AI support. With video avatars and artificial intelligence, customers are offered an unparalleled customer experience. NEXOVI is integrated directly into the company's system, allowing the system to compare the data provided with existing company data during the conversation and, thanks to AI support, draw the appropriate conclusions for follow-up measures.

Criteria such as governance and compliance with the GDPR are crucial for such integration to work at all. Many companies that are interested in the PTA Group's NEXOVI product come from areas such as the healthcare sector, where data protection plays a very special role. At the latest when NEXOVI processes users' personal data, the highest level of data protection and adherence to compliance requirements are necessary to enable cooperation in the first place.

Young woman sitting comfortably on the sofa in her living room, wearing earphones and working simultaneously with a laptop and smartphone. Symbolizes home office, flexible working, and remote learning.

Highest data protection standards for NEXOVI

Due to the European General Data Protection Regulation and US laws such as the CLOUD Act, more and more German companies are looking for data protection-compliant cloud solutions in which data is stored exclusively in Germany while retaining control over the data (data sovereignty). At the same time, customers like PTA want a cloud provider that is always available and provides reliable support as well as maximum flexibility in configuring the cloud environment. PTA was looking for a German cloud solution that met its data protection requirements, relied on modern technological solutions and also offered the necessary flexibility. As a supplier to the Schwarz Group, PTA became aware of STACKIT and arranged initial discussions with the sales team for a possible cooperation.

It quickly became clear that, in addition to the many cloud functions and PaaS or IaaS, STACKIT places particular emphasis on data protection and adherence to the compliance requirements of German companies. For this reason, STACKIT is the ideal solution for companies that cannot accept any residual risk when storing and processing data due to the need to protect their data. What makes STACKIT so special is the exceptional customer support in the areas of account management and professional service. There is always a central point of contact for all questions, challenges and requests - an important point for PTA.

Advantages of the STACKIT Cloud

Cloud security

The STACKIT Cloud offers GDPR-compliant data storage, maximum data protection and the best information security.

Scalability

You can provision and cancel services promptly via self-service. Load changes can be covered automatically.

Flexibility

Virtualized services are available to you at any time and almost indefinitely. You no longer need to reserve resources for peak times.

Customer advice

There is always a central contact person for all questions, challenges and requests.

Read the complete success story

Would you like to read the full success story? No problem, the following link will take you to the success story in PDF format (only in German).

To the success story